MaintDockDocumentation

DocumentationChapter 14 of 14

14Support

Each purchase includes 6 months of support. You can extend it on CodeCanyon. To ask for help, use the Support tab on the item page. The item page is the MaintDock page on CodeCanyon.

Support includes answers to questions about the features and the installation steps in this guide, and help with bugs that you report. It does not include custom changes to the code, or installing MaintDock on your server for you.

To get help faster, send:

  • The MaintDock version (it is at the bottom of the menu), and your purchase code.
  • How you installed it (IIS, Nginx, or Docker), the operating system, and the database (SQL Server, PostgreSQL, or SQLite).
  • What you did, what you expected, and what happened, with the exact error text.
  • The lines from the log around the error (see Where to find the log), and screenshots.

Contact us through the item's Support tab on CodeCanyon.